Operational Planning: Usability evaluation

Usability evaluation

We provide customized usability services to ensure that your products (business software, web site or mobile phones) are designed and used with effectiveness, efficiency and user satisfaction.

Depending on the purposes of the usability evaluation, we provide:

     Statistical analysis and reports
     Product design improvements
     Presentations of usability results
     Usability training and support

The end result of the usability evaluation is high-quality and usable interactive products appropriate for the context of use.

1.1. On business software

· How should content and functionality be organized in the software?
· Will a navigation system help users to complete their tasks more effectively?

1.2. On web site applications

· Does the web site provide clear information and terminology?
· Has the number of elements in menus been checked in order not to produce users’ memory overload?

1.3. On mobile applications

· Does the interface communicates effectively the tasks for which it is been designed?
· Are the menu and icons easy to use?

Operational Planning utilizes scientific methods including but not limited to structured experiments, heuristic evaluation, questionnaires, contextual interviews, and user task analysis.

Usability specialists

Asimakopoulos Stavros,
PhD Business Information Systems

Papadopoulos Anastasios,
MSc Electrical Engineering